Why to Choose Us?
Technical Strengths
Fiber Optic Last Mile Connectivity
Truly dedicated bandwidth, ranging from 1 Mbps to 1 Gbps
Assurance of Network availability up to 99.9%
Physical redundant path
Maximum coverage anywhere in the city and surrounding area
Internet backup through multiple ITCs and multi homing network with auto switchover on link failure
Multiple NOCs with redundant backbones
24X7X365 Support service
Friendly customer care department trained to handle your issues with utmost care
State of the art Hardware, Equipments and Data Center
Long power backup, three layer of power backup
Disaster recovery plan
Customer Service Strengths
Proactive 24x7 network and link monitoring
Decentralized support teams for faster action
Automated ticketing system for flawless support
Prompt field support (approximately 2 hour in city during office hour)
Skilled resources having expertise in different platform
Monthly network performance report
Customizable solutions specific to customer needs
Guaranteed bandwidth and link uptime as per SLA
24x7 onsite and offsite supports round the year
Distributed support teams at major areas
Network Monitoring Systems
Race Online Limited
Khwaza Tower (9th Floor),
95, Mohakhali C/A
Bir Uttam AK Khandaker Sharak, Dhaka-1212,
Telephone: +880 9613234112
Email: info@race.com.bd
Copyright Race Online Limited. all rights reserved. Developed by: Race Online Limited